QuickMail improves because people report problems and suggest changes. There are three ways to do it. They mostly differ in one thing: whether you can be contacted for follow-up. Pick whichever fits.
| Way | Where | Follow-up? | Best when |
|---|---|---|---|
| 1. Report a Bug → Send | Help menu, in QuickMail | No | You want to report a problem but don’t want any follow-up. |
| 2. Report a Bug → Copy report and open GitHub | Help menu, in QuickMail | Yes (via GitHub) | You have a GitHub account and want automatic filing plus direct contact. |
| 3. Email | quickmailissues@theideaplace.net |
Yes (by email) | You’d rather use email and want a personal reply. |
Choose Report a Bug from the Help menu (it’s also in the command palette). A report window opens with a Summary and — all optional — What happened, What you expected, and Steps to reproduce. A Preview area always shows exactly what will be sent, built fresh from those fields as you type.
Press Send. QuickMail files the report for you and shows a link to the issue it created.
Because a Send report includes no email address or other identifying information, there is no way for anyone to follow up with you about it. Choose this option when you want to report something but don’t want any direct follow-up.
In the same Report a Bug window, choose Copy report and open GitHub instead of Send. QuickMail copies the report to your clipboard and opens a pre-filled new-issue page on GitHub. You submit it there under your own GitHub account, so your GitHub contact information is attached and you’ll be notified as the issue is discussed.
Choose this option when you have a GitHub account and want automatic bug reporting plus the ability to be contacted and to follow along.
If you’d rather not use the in-app tool at all, email quickmailissues@theideaplace.net. Describe the problem in your own words — the more detail (what you did, what happened, what you expected), the better.
Choose this option when you don’t mind sending an email and want a personal follow-up.
Alongside what you type, an in-app report (options 1 and 2) adds a short Environment section so a problem can be reproduced in the right context: the QuickMail version, your Windows version, the .NET runtime version, the active color theme, the current view, and the current sort order.
No message content, email addresses, account settings, passwords, or log file content is ever collected or sent. The Preview shows the full report verbatim, so you always see exactly what is included before it leaves your computer.